01 what it watches

Every open surface where developers actually talk.

GitHub Issues, Reddit, Hacker News. The forums where a person with a real problem describes it in their own words, publicly, while they still care whether it gets fixed.

02 how it decides

A triage that reads like a person did it.

Every signal gets scored on whether it's genuine, specific, and currently unresolved. The model cites the evidence it used — no black box, no "vibes-based confidence."

03 what a response looks like

A draft, not a send.

PainSignal writes a personalised reply grounded in your docs and prior resolutions. It can also generate a short video reply with an AI avatar. Nothing goes out until a human clicks approve.

04 where it fits

DevRel, developer support, growth engineering.

Not a bot. A first pass across signal you couldn't watch manually. Built for teams with a public developer-facing surface — an API, an SDK, a CLI, an integration.

DevRel Developer support Growth engineering API / SDK owners

Currently working against a configured GitHub org. Reddit and HN scoped via Exa.

interested — hello@cognigtm.com